Don's Cycle - Hallam

I am not used to someone else working on my equipment but since I'm getting older I finally gave in. Dean the mechanic took the time to explain what should be replaced on my Jet Ski and was very good. Josh gave me the estimate of the cost. When I picked it up they were right on target with the bill and had the old parts there for me to see. Can't say enough good things about the experience. They were great to work with.

I live on the other side of town and was looking for pricing to budget the addition of a plow for our Polaris ranger. I randomly stopped in at Don’s because I was struggling to just get pricing from others- Don’s team made me feel welcome and Andrew was awesome! He asked the appropriate questions to make sure he provided the right solution- Andrew was able to price things out same day and I pulled the trigger a few days later. Thank you Andrew and team- I will be doing service and future purchases with you and only you!

I bought a new motorcycle from them a few days ago they made it so easy and made sure I got exactly what I wanted. Not minding to go out of there way to make me satisfied. The deal I got was very fair on both ends of the transaction. I would not recommend walking in with cash because you won’t leave with it lmao either way I’m very happy

I cannot say enough good things about Don's. After having one of there competitors had me drive up to put on a tire and then back peddled and made it seemed like I was bothering them. I rode over to Don's and seen if they could help me out. The service manager was very friendly and understanding. He was able to get a tech to install the tire for me and the repair was fast. He took care not to damage anything on my bike and had no issues with the tire after a 600 mile ride to and from NY. Don's will be the only place I go anymore.

So today I purchased a Ninja 650 KRT from the team at Don's. I wanted to take a second to compliment them on their service that far exceeded my expectations. I have purchase motorcycles from other dealers and I have never had the level of service that I received today. Erin, the sales person, was very helpful and efficient in processing my purchase. She recommended that I send my info in to her in advance to speed up the process and it helped tremendously...but what really blew me away was the service I received from the owner Don, himself. He personally took the time to not only walk me through my bike but he also personally detailed it before I left. He took the time to clean it thoroughly and ensure that it was all set to go. This in and of itself would have been top level service but he went above and beyond. The weather was bad and it was raining in my area. Right before I left he realized this and offer to have a member of his team load the Motorcycle on a trailer and deliver it to my house with no charge...This quite simply won me over as a customer for life. I will only buy my parts and service from them going forward. Nice job winning a customer for life. Thanks again to Don and his team for making this an amazing experience. Chris